Privacy Policy

Last updated: June 15, 2024

Desert Safari Dubai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

When you visit our website, register for an account, or book a desert safari experience, we may collect the following personal information:

• Name, email address, phone number, and contact details
• Billing and payment information
• Travel preferences and special requirements
• Demographic information
• Any other information you choose to provide

Non-Personal Data

We may also collect non-personal information about you whenever you interact with our site, such as:

• Browser name and version
• Operating system
• Pages of our website that you visit
• Time and date of your visit
• Time spent on those pages
• IP address
• Other statistics

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Process and manage your booking
• Provide and maintain our service
• Notify you about changes to our service
• Provide customer support
• Monitor the usage of our service
• Detect, prevent, and address technical issues
• Send you promotional and marketing materials (if you have opted in)
• Improve our website and services
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

• Essential cookies: Necessary for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality cookies: Enable us to personalize content for you
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed

Third-Party Disclosure

We may share your personal information with:

• Service providers we use to support our business and who are bound by contractual obligations to keep personal information confidential
• Business partners with whom we jointly offer products or services
• Affiliates, in which case we will require those affiliates to honor this privacy policy
• Legal authorities when required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice.

Data Security

We implement appropriate security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to read the privacy policy of each website you visit.

Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to request restriction of processing
• The right to data portability
• The right to object to processing

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data to the UAE and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@desertsafaridubai.com
• By phone: +44 516 493 8782
• By mail: 33 Andy Crossing, Daisyville TF4 2JW, United Kingdom